Posted on July 3rd, 2008 by Michael
We have recently had both hardwood floors and new carpeting installed through Empire Today. While time will tell our satisfaction with the products we selected, I can testify that our experience with Empire Today was excellent. The salesman was reasonable and answered our questions. The best part of the experience was the installers. Conscientious and meticulous.
- Dana W., from CO
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Posted on June 23rd, 2008 by Michael
I am actually in Toronto, ON, Canada. I would like to say how great this past week has been for me. You came to see me on Wed. Not only were you on time, but early! The entire process was stress-free and easy. Being a skeptic I was prepared for installation not to go as well. I was wrong - I had two separate teams one for carpet and one for laminate. They came on time, were extremely efficient, and were done earlier than I expected. They were extremely pleasant, and did amazing work. I have already recommended you to my friends and co workers. Thanks to the installation team! I will be back to talk to you next year about the remaining floors to be done.
- Sandy, Toronto, ON, Canada
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Posted on June 10th, 2008 by Michael
My wife and I are extremely pleased and satisfied with the laminate floor we had installed in our family room. It is just beautiful and changes the whole look of the room. From our salesperson to the installers, we had top notch professional treatment and we still can’t believe that we actually did have next day service. To get anyone to adhere to a schedule these days is next to impossible! We will not hesitate in recommending EMPIRE TODAY to our family and friends! Thank you very much for the superior customer service.Roger from Watertown, MA
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Posted on June 4th, 2008 by Michael
I had laminate floors installed in a bedroom, closets and bathrooms. Because I was trying to match the laminate flooring in other rooms, the installers were very concerned that I be pleased with the laminate before they proceeded. They were very courteous and professional. They completed the job in one day and did a beautiful job. Everything was cleaned up before they left.I will certainly contact Empire again when I am ready to install laminate in other rooms. Also, I would request the same two installers as I was very pleased with their work.
Carol from Schaumburg, IL
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Posted on May 27th, 2008 by Michael
I loved my experience with Empire. I scheduled an appointment through your website and was given a 2 hour window for the consultant to show up. He was there at the very beginning of the window and immediately came in and offered me a no-pressure/no-hassle approach. We ended up getting laminate flooring for our dining room, and less than a week later we called him back and got new carpet for our living room.
The installation went well and was next day, as promised. There was a small hiccup in the installation when the installers put in new baseboard when they were supposed to use the existing stuff, but when we told our consultant that he offered to have the same wallboard put in at no cost to us in the living room, so it all worked out well in the end.
I would recommend Empire to anybody looking for a no-hassle professional flooring company.
Josh from Lake Forest Park, WA
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Posted on May 21st, 2008 by Michael
Unbelievable….I called one day, the sales rep came the next day, and because I wanted to wait one day, the floor was installed on the fourth day. Beautiful hard surface flooring. The best part was the courteous and pleasant installer who came. He did the job alone and it turned out perfect, and he cleaned up and placed pieces of carpet under the furniture so it could be moved again, since I am now having the room painted. I would call Empire again!
- Mary Ann from NJ
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Posted on April 4th, 2008 by Michael
We would like to take this time to give your Company, Salesperson, and the Install Crew a much deserved THANK YOU! On February 28, 2006 we had laminate flooring installed in our Family room.From the initial phone call to the final cleanup of the jobsite, everyone involved was totally professional. The salesperson was on time for the appointment, very knowledgable about the product that EMPIRE TODAY offered, and answered all of our questions. As promised, the Install Crew showed up the next morning prepared to work. I spoke with the Installation foreman and showed him what we wanted done and he responded with ” no problem”. The crew went above and beyond our expectations. With EMPIRE TODAY, we were able to get financing and the color of flooring that my wife and I had been looking for since 2004. And to top it off, it was the exact manufacturer that we had considered purchasing back in 2004. To say the least she was very happy. Once again, THANK YOU for a job well done!!!!
- James & Cheryl, from TX
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Posted on March 28th, 2008 by Michael
I was extremely impressed with not only the quality of the product, but the quality of the installation. I have an old home with uneven floors. The installers were able to create solutions to level out high spots and work around my non-square walls. The flooring was installed in two days and over a month later I haven’t had a single problem.
- Elizabeth M., from OH
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Posted on March 24th, 2008 by admin
I was completely satisfied with the floors Empire Today installed. The workers were kind, considerate and professional. I will definitely recommend Empire Today to anybody. I also had Ceramic Tile installed the same day in kitchen/bath. Absolutely love the finished product. The installers also were very prompt on coming back when a situation came up and the problem was fixed.
- Lori S, from CA
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Posted on March 20th, 2008 by admin
Before Empire Today, we were at a dead end with our other contractors and totally frustrated. We were living with cement floors and no furniture to sit or eat on for a month. When Empire said they would be here the next day, they weren’t kidding. I got three full rooms of laminate done and they even took up old tile. They even sent out a carpet installer to finish a step that other contractors left undone. The installation team was professional and did a great job! In just two days our family had a beautiful home of which we could enjoy again. We were very satisfied and would recommend Empire Today to all of our friends, family, even strangers. Thanks Empire for a wonderful job and service.
- Tina U., from OH
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