Empire Carpet is one of the nation’s leading shop-at-home companies. With over 50 years of award-winning service, we’re proud of our reputation for customer service. Much of our business comes from word-of-mouth so our mission is to satisfy every single customer so they will pass the good word about Empire Carpet along to friends and [...]
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Empire Carpet consistently been recognized with awards by the Better Business Bureau and the American Business Awards. In 2009 Empire Carpet won the Angie’s List Super Service Award in Detroit. If and when a mistake is made (and when you provide service to over a million customers it will happen) Empire makes sure any and [...]
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After seeing the advertisements on TV, I thought this is too good to be true, but I called the 800 number and made an appointment. The rest of the story is unbelievable; the sales rep was knowledgeable, courteous and a delight to talk to; the “worker bees” came on time when scheduled and I cannot [...]
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I am thrilled with my new laminate flooring. I had my whole house done and could not be happier. The representative that gave me my estimate was most helpful and she gave me good advice. The installers were excellent and worked 12 plus hours to complete my job in one day. They never complained just [...]
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