Posted on October 28th, 2009 by Darius
I wrote an earlier “testimonial” complaining about the fact that my floor had worn. I’m re-writing it because, I must say, Empire has stood behind their warranty. Yesterday, they came and pretty much replaced my entire floor. And, relatively speaking, it really didn’t take very long for them to respond to my complaint. I must say, […]
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Posted on October 7th, 2009 by Empire Customer Care
“Loved the sales rep, he was wonderful. Honest and straight to the point. The installers were great and the house looks awesome. Empire Rocks!!!!! I will tell all of my friends.”
- Sherri S., from MA
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Posted on September 29th, 2009 by Darius
“Our floors look great! Since we foster a lot of dogs, of course our carpet was not a good option. We got laminate flooring installed in 3 rooms and it took only 1 day. It was very convienient and they did a great job of cleaning up afterwards. I love my new floors. ”
- Lynn […]
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Posted on August 25th, 2009 by Shaun
I contacted Empire today to get an estimate for new flooring. The next day they measured our house and were there on Thursday to install our floors. Due to traffic issues, they weren’t able to be there at the agreed upon time, but they kept me informed and promised me that the floors would be […]
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Posted on April 30th, 2009 by admin
I looked for flooring a long time before I called Empire. The sales representative came out to my house and showed me great flooring samples and and gave me a better price than I had found anywhere in my searching. He was knowledgeable and professional. There were no gimmicks and no hard core sales pitch. It was a […]
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Posted on April 22nd, 2009 by admin
I placed a call for an estimate for a hardwood floor with Empire and within three days one of the salesmen came and presented me with options and choices. His expertise, good customer relations and professionalism in this business shone through. It was a pleasure to have him guide me in making a decision. One […]
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Posted on April 15th, 2009 by admin
Empire Today is AMAZING. I called Empire on a Sunday, had the free home estimate done on Monday, and as of mid-day Tuesday my wife and I had new flooring. The men who installed the flooring were 100% professional and didn’t stop working - ever - until the job was done. They cleaned up after […]
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Posted on April 8th, 2009 by admin
Empire Today is wonderful. They came and did my living room and then came back the next morning to do the kitchen and bathroom. They were helpful and professional at all times. I asked a lot of questions, and they were very helpful. They also cleaned up after themselves, and you wouldn’t even know they […]
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Posted on April 1st, 2009 by admin
I would like to give my thanks to your company for a job well done! I recently had carpet and laminate flooring put in my house and my experience from my sales rep to the installation was excellent. My sales rep and the carpet guys were awesome. Let’s not forget my laminate installers…they were awesome too. […]
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Posted on March 25th, 2009 by admin
This was a first the installers where ontime when they said they would be there. They were very professional and the job took no time. I’m very pleased with the installation and the look of both the carpet and tile. It has made my home look beautiful. I’m still enjoying looking at the change.
-Darryl H., DC
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